1. Data Controller

Your personal data is controlled by EuroFlow Outlet, located at 2180 Highway 7, Unit 4, Concord, ON L4K 1W6, Canada.

For any questions, contact us at: info@euroflow.ca

2. Information We Collect

Automatically:
Browser type, IP address, time zone, device information, and pages visited.

When you contact us or visit in-store:
Name, phone number, email address, and details related to inquiries or purchases.

Note:
We do not process online orders or collect payment information on this website.

3. Purpose of Data Processing

• Respond to inquiries and provide product information
• Communicate about availability, quotes, or orders
• Support in-store service
• Improve our website and customer experience
• Meet legal requirements
• Send updates (only with your consent)

4. Legal Basis for Processing

• Your consent
• Legitimate business interests
• Legal obligations

5. Data Sources

• Website contact forms
• Email or phone communication
• In-store interactions

6. International Data Transfers

Your data is mainly processed in Canada. Some trusted providers may access it from other countries. We take steps to protect your data under Canadian laws.

7. Data Recipients

• Website and IT service providers
• Email and communication tools
• Authorities if required by law

We do not sell or rent your data.

8. Data Retention

• As long as needed to provide services
• As required by law or business records

9. Your Rights

• Access your data
• Correct your data
• Request deletion (when applicable)
• Withdraw consent at any time

Contact us at info@euroflow.ca to exercise your rights.

10. Automated Decisions

We do not use automated decision-making.

11. Cookies

• Necessary cookies for site operation
• Basic analytics

You can manage cookies in your browser.

12. Server Logs

• IP address
• Date and time
• Browser and device info

13. Communication Consent

You may be contacted when you provide your details. You can withdraw consent anytime by emailing us.

14. Changes

We may update this policy. Changes will be posted on this page.

15. Conclusion

At EuroFlow Outlet, we prioritize your trust. We are dedicated to protecting your privacy by handling all personal information responsibly, securely, and in full compliance with Canadian laws. Your data remains safe while we focus on providing expert local service.